Effective Date: 01.11.2025
Welcome to ABZZO.com! By using our platform, you agree to comply with the following Terms and Conditions. Please read them carefully before booking or providing consultations.
1. Introduction
ABZZO.com is an online platform that connects users with professionals for 1-on-1 video consultations. These terms govern your use of our services, including booking, payment, and communication with experts.
2. User Eligibility
-
You must be at least 18 years old or have parental consent to use our services.
-
By registering, you confirm that the information provided is accurate and up to date.
3. Booking & Payments
-
Users can book video calls with experts based on availability and listed rates.
-
All payments are processed through secure third-party payment gateways.
-
Booking fees are non-refundable unless the expert cancels or as per the cancellation policy.
4. Cancellations & Rescheduling
-
Users and experts can reschedule or cancel appointments based on individual expert policies.
-
Refunds (if applicable) will be processed according to the cancellation policy set by the expert.
5. User Conduct
-
Users must maintain respectful and professional communication during consultations.
-
Any form of harassment, inappropriate behavior, or misuse of the platform will result in account suspension.
6. Expert Responsibilities
-
Experts must provide accurate and ethical guidance in their respective fields.
-
ABZZO.com does not guarantee the accuracy of expert advice and is not liable for any consequences resulting from consultations.
7. Privacy & Security
-
All video consultations are private and encrypted, ensuring confidentiality.
-
Users must not record, share, or misuse consultation content without explicit permission.
8. Limitation of Liability
-
ABZZO.com acts as a facilitator and is not responsible for the advice or actions of experts.
-
We are not liable for technical issues, missed appointments, or disputes between users and experts.
9. Termination of Services
We reserve the right to suspend or terminate accounts if users or experts violate these terms.
10. Changes to Terms
We may update these Terms and Conditions as needed. Continued use of our platform implies acceptance of any changes.
11. Contact Us
For any questions regarding these terms, please contact us:
Email: care@abzzo.com
Phone: 9990-450-550
By using ABZZO Pro, you agree to these Terms and Conditions.